Greenbone Cloud Service – Manual for Virtual Managed Service Provider

This is the manual for the Greenbone Cloud Service.

The Greenbone Cloud Service is under constant development. This manual attempts to always document the latest version. It is, however, possible that latest functionalities have not been captured in this manual.

Should you have additional notes or error corrections for this manual, contact the Greenbone Enterprise Support.

The copyright for this manual is held by the Greenbone AG. The license information for the feed used by the Greenbone Cloud Service can be found at https://www.greenbone.net/en/license-information/. Greenbone and the Greenbone logo are registered trademarks of the Greenbone AG. Other logos and registered trademarks used within this manual are the property of their respective owners and are used only for explanatory purposes.

Greenbone AG

Neumarkt 12

49074 Osnabrück

Germany

https://www.greenbone.net/en/

• 1 Introduction
• 2 Getting an Overview
  • 2.1 Dashboard
  • 2.2 Managed Security
• 3 Managing Customers
  • 3.1 Creating a Customer Account
  • 3.2 Editing a Customer
    • 3.2.1 Converting a Self-Service Customer into a Managed-Service Customer
    • 3.2.2 Changing the IP Address Count and Distribution of a Customer
    • 3.2.3 Locking a Customer Account
    • 3.2.4 Canceling an Active Customer Subscription
    • 3.2.5 Reactivating a Cancelled Customer Subscription
    • 3.2.6 Adding a Project Key
    • 3.2.7 Editing the Address Information of a Managed-Service Customer
    • 3.2.8 Changing the Main User
    • 3.2.9 Deleting a Customer Account
  • 3.3 Filtering Customers
  • 3.4 Exporting Customers
  • 3.5 Configuring the Self Service
    • 3.5.1 Activating or Deactivating Self Service
    • 3.5.2 Configuring the Article Name and Number
    • 3.5.3 Changing the Sales Prices
  • 3.6 Configuring the Payment Methods
    • 3.6.1 Activating or Deactivating a Payment Method
    • 3.6.2 Configuring Payment by Credit Card
• 4 Validating Hosts
• 5 Configuring the Platform
  • 5.1 Adjusting the Appearance of the Platform
  • 5.2 Configuring the System E-Mails
    • 5.2.1 Setting up the Mail Server
    • 5.2.2 Setting up an E-Mail Signature
  • 5.3 Adjusting the Legal Information
• 6 Changing the Security Settings
  • 6.1 Changing the User Password
  • 6.2 Setting up a Two-Factor Authentication
• 7 Frequently Asked Questions
  • 7.1 Which Technology is Used for the VPN Connection?

Indices

• Index

• Search Page