2 Creating and Managing Virtual Managed Service Providers¶

2.1 Creating a Virtual Managed Service Provider (vMSP)¶

A new vMSP can be created as follows:

Select vMSPs in the menu panel.
Click + Create new vMSP.
Enter the address data of the vMSP in the corresponding input boxes in the section Company (see Fig. 2.1).
Enter the name and e-mail address of the vMSP’s contact person in the corresponding input boxes in the section Contact.
Enter the URL of the vMSP’s platform in the input box Access URL.
Note

The entered URL is validated automatically. The following requirements must be met:
- Host specified: The URL must contain a valid host and must not be empty.
- DNS resolution: The host must resolve to an IP address via DNS.
- Supported IP address: The resolved IP address must be an IP address supported by Greenbone. If the host resolves to a different IP address, the URL cannot be used and the error “Host IP #www.greenbone.net’ must be one of (217.72.202.36)” is displayed.
- Certificate Authority Authorization (CAA): If the domain has CAA records, they must permit a Certificate Authority (CA) supported by Greenbone. Greenbone handles the creation of the required TLS/SSL certificates. Therefore, the domain must either have no CAA restrictions or explicitly permit a supported CA.
Optional: activate the checkbox Trial if the vMSP account should be a free trial account.
Click Create vMSP.

Fig. 2.1 Creating a new vMSP¶

All vMSPs can be displayed by selecting vMSPs in the menu panel.

For all vMSPs the following information is displayed:

Identification Number: Company name of the vMSP and e-mail address of the vMSP’s contact person.
Status: Status of the vMSP (active or inactive).
Trial: Account type (free trial account or paid account).
Company: Company name of the vMSP.
Contact: Name of the vMSP’s contact person.

For all vMSPs the following action is available:

By selecting Active or Trial above the table, the vMSPs are filtered and only the relevant vMSPs are displayed.

A vMSP can be edited as follows:

Select vMSPs in the menu panel.
In the row of the vMSP, click .
Change the address data of the vMSP in the corresponding input boxes in the section Company.
Change the name and e-mail address of the vMSP’s contact person in the corresponding input boxes in the section Contact.
Change the URL of the vMSP’s platform in the input box Access URL.
Note

The entered URL is validated automatically. The following requirements must be met:
- Host specified: The URL must contain a valid host and must not be empty.
- DNS resolution: The host must resolve to an IP address via DNS.
- Supported IP address: The resolved IP address must be an IP address supported by Greenbone. If the host resolves to a different IP address, the URL cannot be used and the error “Host IP #www.greenbone.net’ must be one of (217.72.202.36)” is displayed.
- Certificate Authority Authorization (CAA): If the domain has CAA records, they must permit a Certificate Authority (CA) supported by Greenbone. Greenbone handles the creation of the required TLS/SSL certificates. Therefore, the domain must either have no CAA restrictions or explicitly permit a supported CA.
The validation is not done when the vMSP is deactivated at the same time (see step 6).
(De-)activate the checkbox Active if the vMSP account should be (de-)activated.
Click Update vMSP.